Privacy Policy

Process Excellence (PEX) Consulting, operated by 1000678666 Ontario Inc. ("PEX Consulting," "we," "us," or "our"), respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have. By using this website, you agree to the practices described below.

1. Information We Collect

We collect information in the following ways:

Information you provide directly

When you use the contact form on this website, we collect the information you enter, which may include your first and last name, work email address, company or plant name, the situation you select from the dropdown, and any additional details you choose to share in the message field.

Information collected automatically

Like most websites, our hosting and infrastructure providers may automatically log standard technical information when you visit, such as your IP address, browser type, device type, referring pages, and the pages you view. We use this information in aggregate to understand how the website is used and to keep it secure.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries submitted through the contact form and follow up about a potential engagement;
• Understand which services and content are of interest, so we can improve this website;
• Maintain the security, performance, and proper functioning of the website; and
• Comply with applicable legal obligations.

We do not use information submitted through this website for automated decision-making, and we do not sell your personal information.

3. Cookies and Similar Technologies

This website may use essential cookies and similar technologies provided by our hosting platform to ensure the site loads correctly and securely. We do not currently use advertising or cross-site tracking cookies. If that changes, we will update this policy and, where required, request your consent.

4. How We Share Information

We do not sell or rent your personal information. We may share information with:

• Service providers who host this website or otherwise support our operations, and who are bound to handle information on our behalf and in accordance with this policy;
• Legal and regulatory authorities, where we are required to do so by law or to protect our rights, property, or safety, or that of others; and
• A successor entity, in the event of a merger, acquisition, or sale of business assets, subject to appropriate confidentiality protections.

5. Data Retention

We retain information submitted through the contact form for as long as reasonably necessary to respond to your inquiry and to maintain records of business communications, and then delete or anonymize it, unless a longer retention period is required by law.

6. Your Rights and Choices

Depending on where you are located, and consistent with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and similar provincial legislation, you may have the right to:

• Ask us what personal information we hold about you and request a copy of it;
• Request that we correct inaccurate or incomplete information;
• Withdraw consent to our use of your information, subject to legal or contractual restrictions; and
• Request that we delete personal information we hold about you.

To exercise any of these rights, please contact us using the details in the "Contact Us" section below.

7. Data Security

We take reasonable administrative and technical measures designed to protect the information we collect from loss, misuse, and unauthorized access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

This website is intended for business professionals and is not directed at children. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

10. Contact Us